This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.elon-ae.com/refund_returns/.
Please carefully review our Shipping & Delivery Policy when purchasing our products and services. This policy will apply to any order you place with us through our website.
ORDER PROCESSING:
Orders are processed within 24 hours of payment confirmation. Customers will receive a confirmation email with order details.
WHAT ARE MY DELIVERY OPTIONS?
We offer these delivery options:
Standard Delivery: 3-5 business days.
For each of our services we suggest our customers to contact us before making an order. Depending on the details you provide prior to each service, we will communicate with you regarding the specific time frame of delivery and the deadline of the project. If more addition services are required to the gig of your first choice, you will be provided with a new custom gig with your requirements and then you can proceed placing your order.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide services.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
We would like your understanding on the matter but you are eligible for a refund in the deadline is not met. Including extra services or revisions after placing the order may change the order delivery date and time.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: [email protected]